ONLINE PRIVACY POLICY

Last updated on 20 August 2020



OUR POLICY

Welcome to the application (the “App”) of Tame Animals Proprietary Limited trading as Tame (“Tame”, “we”, “us” and/or “our”). This App is operated by Tame and has been created to provide a subscription based electronic platform and medium to inter alia provide a conduit to pet related services and/or products to you (“you”, “your”, “the User”). The “Services” are more fully described in clause 2 of the Terms of service document to which this Privacy Policy is annexed. This Privacy Policy sets forth Tame’s policy with respect to information including personally identifiable data (“Personal Data”) and other information that is collected from visitors to the App and use of the Services.

If you choose to use the App and/or the Services, then You agree to the collection and use of information in relation to this Privacy Policy. The Personal Data we collect is used for providing and improving the Services. We will not use or share your Personal Data with anyone except as described in this Privacy Policy.



2. INFORMATION WE COLLECT

2.1. When you interact with us through the App and the Services it provides, we may collect Personal Data and other information from you, as further described below



2.1.1. Personal Data that you provide through the Services: We collect Personal Data from you when you voluntarily provide such information, such as when you contact us with inquiries, respond to one of our surveys, register for access to the Services or use certain Services contained on the App.



2.1.2. By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide Personal Data via use of the App and the Services, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of Tame and the authorized third parties referred to herein.



2.1.3. Please note that the App does use third party services that may collect information and/or Personal Data used to identify you. Please see below the links to the privacy policies of third party service providers used by the App:





2.1.4. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.



2.1.5. Please note that whenever you use the App or the Services, in a case of an error in the App we collect data and information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the App when utilising the Services, the time and date of your use of the Services, and other statistics.



OTHER INFORMATION



3.1. Non-Identifiable Data

3.1.1. When you interact with Tame through the App and the Services it provides, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Tame may share such information with third parties for any lawful purpose, or such information may be stored or included in databases owned and maintained by Tame affiliates, agents or service providers. The App and the Services it provides may use such information and pool it with other information to track, for example, the total number of subscribers to our App, the number of visitors to each page of our App, and the domain names of our visitors' Internet service providers. It is important to note that no Personal Data is available or used in this process.



3.1.2. In operating the Services, we may use a technology called "cookies." Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the website that you visit and are stored on your devices internal memory.



3.1.3. The App and/or the Services do not use these “cookies” explicitly. However, the App may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use portions of the Services.



3.2. Aggregated Personal Data

In an ongoing effort to better understand and serve the users of the App and the Services it offers, Tame often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and Tame may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. Tame may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.



3.3. Location Information

Our Service may collect and use your location information (for example, by using the GPS on your mobile device) to provide certain functionality of our Service. If you choose to enable our location features, your location information may be publicly displayed within the Service. We may also use your location information in a non-identifiable or aggregate way, as described above in the “NonIdentifiable Data” and “Aggregated Personal Data” sections.





4. OUR USE OF YOUR PERSONAL DATA AND OTHER INFORMATION



4.1. Tame uses the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the Personal Data you provide to answer your question or resolve your problem. Also, if you provide Personal Data in order to obtain access to the Services, we will use your Personal Data to provide you with access to such services and to monitor your use of such services. Tame and its affiliates (the “Related Companies”) may also use your Personal Data and other personally non-identifiable information collected through the Services to help us improve the content and functionality of the Services, to better understand our users and to improve the Services. Tame and its affiliates may use this information to contact you in the future to tell you about services we believe will be of interest to you. If we do so, each marketing communication we send you will contain instructions permitting you to "opt-out" of receiving future marketing communications. In addition, if at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below.



4.2. Please note that we may employ third-party companies and individuals to provide the following services:



4.2.1. to facilitate the Services;

4.2.2. to provide the Services on our behalf;



4.2.3. to perform service-related services in relation to the Services; or



4.2.4. to assist us in analyzing how the Services are used.



4.3. The third-party companies and individuals referred to in clause 4.2 above will have access to your Personal Data in order to perform the tasks assigned to them on our behalf however they will be obligated not to disclose or use the information for any other purpose.



4.4. If Tame intends on using any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the Personal Data is collected.





5. OUR DISCLOSURE OF YOUR PERSONAL DATA AND OTHER INFORMATION

5.1. Tame is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below -



5.1.1. Business Transfers

As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.



5.1.2. Related Companies

We may also share your Personal Data with our Related Companies for purposes consistent with this Privacy Policy and the Terms in order to provide the Service subscribed for.



5.1.3. Agents, Consultants and Related Third Parties

Tame, like many businesses, sometimes hires other companies to perform certain business-related functions and services. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function.



5.1.4. Legal Requirements:

Tame may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to –



5.1.4.1. comply with a legal obligation;

5.1.4.2. protect and defend the rights or property of Tame;

5.1.4.3. act in urgent circumstances to protect the personal safety of users of the Services or the public; or

5.1.4.4. protect against legal liability.



6. YOUR CHOICES



You can visit the App without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Services. Certain Services allow you to share your Personal Data with third party companies. This is entirely your choice.



7. EXCLUSIONS:

7.1. This Privacy Policy does not apply to any Personal Data collected by Tame other than Personal Data collected through the Services. This Privacy Policy shall not apply to any unsolicited information you provide to Tame through the Services or through any other means. This includes, but is not limited to, information posted to any public areas of the Services, such as forums, any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and Tame shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.



8. LINKS TO OTHER WEBSITES / APPLICATIONS



This Privacy Policy applies only to the Services. The Services may contain links to other applications or websites not operated or controlled by Tame (the “Third Party Websites”). The policies and procedures we described here do not apply to the Third Party Websites. The links from the Services do not imply that Tame endorses or has reviewed the Third Party Websites. We suggest contacting those Third Party’s directly for information on their privacy policies. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.



9. SECURITY



Tame takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email and or text or message sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via use of the Services as Tame cannot guarantee its absolute security. Please keep this in mind when disclosing any Personal Data to Tame via the Internet.



10. CHILDREN’S PRIVACY



The Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case that we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we are able to take the necessary action.



11. OTHER TERMS AND CONDITIONS



Your access to and use of the Services is subject to the Terms of Service also found on the App.



12. CHANGES TO TAME’S PRIVACY POLICY



12.1. The Services and our business may change from time to time. As a result, at times it may be necessary for Tame to make changes to this Privacy Policy. Tame reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice.



12.2. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the date indicated above. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.



13. ACCESS TO INFORMATION; CONTACTING TAME



To keep your Personal Data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via the Services.



Please also feel free to contact us if you have any questions about Tame’s Privacy Policy or the information practices of the App and the Services it provides.



You may contact us as follows: admin@tame.org.za.